Appropriate use
The TASKA Hand is not appropriate for all sports as they may result in damage to the hand or other people. See the Appropriate Use Guide/IFU (available on our Resources page) for more information.
The TASKA Hand is built to handle the rigours of everyday life. It’s tough, but not indestructible. It is suitable for many manual jobs but some tasks may take it beyond its limits. Please discuss with your prosthetist and see the Appropriate Use Guide/IFU (available on our Resources page) for more information.
It is entirely possible to operate a motor vehicle with the TASKA Hand. However, you will need to consult your local authorities to ensure it is legal for you to operate a car or bike in your country, state or city. See the Appropriate Use Guide/IFU (available on our Resources page) for more information.
The TASKA Hand has been made tough and will enable you to operate a range of heavy machinery. However, please ensure you read our Appropriate Use Guide/IFU (available on our Resources page) and check all safety and legal requirements with your local authorities before doing so.
Fitting and support
Only a certified prosthetist can fit the TASKA Hand. If you do not have a prosthetist, email support@taskaprosthetics.com and we’ll help you find a local clinic.
The TASKA Hand is compatible with a wide range of upper limb components. It can also be swapped with other hands if your prosthesis has a Quick Disconnect Wrist connection. Talk to your prosthetist for more information and check our Support page.
If you need help with your TASKA Hand, first contact your prosthetist, or email support@taskaprosthetics.com
We have a range of resources available for both users and clinicians, all of which can be accessed on our Support page.
The small TASKA CX may be suitable for some older children. Talk with your prosthetist to see if the size is appropriate.
Parts and products
At the moment, the TASKA Hand is only available as a full hand. However, we’re determined to help as many people around the world as we possibly can, and our design team are constantly working on new innovations. Watch this space!
The standard battery is more than enough to last most people a full day and we recommend charging your prosthesis every night. Battery capacity upgrades are also available, talk to your prosthetist for more information.
No. Currently, Capacitive Touch is only available on TASKA CX hands.
Not all products are available in all markets. Please contact us for further information.
Waterproofing
You can wear it in the rain, as long as you protect the non-waterproof parts with your jacket sleeve. All TASKA Hands are waterproof up to the wrist connection, and some models are waterproof beyond the wrist. Talk to your prosthetist for details.
Yes, wash your TASKA Hand whenever you need to.
The TASKA Hand is waterproof and dust resistant without a glove, so you don’t need to wear one for most activities. However, we do recommend you wear a work glove for activities like gardening. As a general rule, if you would wear a glove on a non-prosthetic hand, then you should wear one on your TASKA Hand too.
Tears or rips in the Thumb Boot do not compromise the waterproof seal; you can continue using your hand around water. If you wish to have the boot replaced, ask your TASKA representative. These are replaced free of charge at each annual service.
Loaner units
Yes we do! Loaner hands are supplied for service and repair during the warranty period. These can be arranged through your prosthetist (or for clinicians, through your local TASKA representative).
The TASKA Hand – we will provide the correct side and correct wrist type and we try as much as we can to match the model and colour of the TASKA Hand it is replacing, but this might differ depending on availability. For those with a TASKA HandGen2, a BluetoothTM dongle will also be supplied.
The loaner hand is provided for the duration of the repair or service.
Service and repair
The TASKA Hand must be serviced annually during the warranty period.
During the in-warranty service, digital, mechanical and key components are tested, and parts are lubricated where required to ensure the hand is running at optimum levels. It may also include the replacement of the following parts:
Grip Tips
Proximal Grips
Coverplates/Top Faceplates
Thumb Boot
Seal Ring
Yes, TASKA provides a loaner hand for the duration of the service.
We service hands for up to 5 years after the date of product purchase. Depending on the warranty duration, this may incur additional costs.
The TASKA Hand.
Warranty
The warranty starts 30 days from the shipment of your TASKA Hand from its place of origin.
Check the warranty document for full details, or our website: https://www.taskaprosthetics.com/support/warranty
No, the warranty starts automatically.
Every TASKA Hand comes with a minimum 2-year warranty (3 depending on the market and the model). The following warranty extension can be purchased additionally:
3 years
4 years
5 years
General
TASKA Hands have an expected lifetime of 5 years from the beginning of the warranty period, provided the device is serviced as per the prescribed schedule. The Hand will not be serviced or repaired past the 5-year lifetime of the product.
The Serial number of the TASKA Hand can be found in the MyTASKA app. On a TASKA HandGen2 it can be found under the Top Faceplate, next to the button panel. On the TASKA CX Hand it is under the Coverplate on the palm side.
In the first instance always talk to your prosthetist, your local representative or supplier. Alternatively, you can contact support@taskaprosthetics.com
In the first instance always talk to your prosthetist, your local representative or supplier. Alternatively, you can contact support@taskaprosthetics.com
