Frequently Asked Questions

Appropriate use

Fitting and support

Parts and products

Waterproofing

Loaner units

Service and repair

Warranty

General

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Frequently Asked Questions

Appropriate use

Can I play sport with my TASKA Hand?

I have a manual job. Can I use my TASKA Hand at work?

Can I drive a car or ride a motorcycle?

Can I use heavy machinery while using the TASKA Hand?

Fitting and support

Who can fit a TASKA Hand?

What other prosthetic components does the TASKA Hand work with?

What if I need some help with my TASKA Hand?

How do I find out more about the TASKA Hand?

Can a child use the TASKA Hand?

Parts and products

Do you have a partial TASKA Hand?

How long does a battery charge last?

Are capacitive fingers available on TASKA HandGen2?

Are TASKA products available in all countries?

Waterproofing

Should I power off my TASKA Hand and put it away if it’s raining?

Can I wash my TASKA Hand?

Will I need to wear a glove when using the TASKA Hand?

If the Thumb Boot (cover) is torn or has small holes, can I still use it in water?

Loaner units

Does TASKA provide loaner hands?

What is included with a loaner hand?

How long is the loaner hand provided for?

Service and repair

Does the TASKA Hand need to be serviced?

What does a service include?

Is a loaner hand provided during a service?

For what length of time does TASKA offer maintenance and repair of the TASKA Hand?

What needs to be sent back for a service or repair?

Warranty

When does the warranty start?

What does the warranty cover?

Do I need to register for the warranty?

What are the options for the warranty?

General

What is the product service life?

Where can I find the serial number of the prosthetic hand?

Who do I contact if I have an issue with a hand?

What if I have got a question that is not listed here?

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